PRIVACY POLICY – Amano Technologies Limited – September 2020

This privacy policy sets out how Amano Technologies Limited uses and protects any information that you give us when you use one of our websites or apps including and the ‘MyAmano’ app.

Amano Technologies Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Amano Technologies Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2020.

The information we may collect

 Should you wish to provide it, we may collect the following information:

  • Name and title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to the service that we provide

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To provide evidence required for us to meet the quality standards set by our auditing bodies
  • Internal record keeping
  • To improve our products and services, and to ensure they are best suited to you
  • From time to time, we may also use your information to contact you for satisfaction survey purposes. We may contact you by email, phone, text or letter.

General Data Protection Regulations (GDPR) & Security

We are committed to ensuring that your information is secure and all personal data is collected and handled according to the GDPR. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • You may request details of your personal information which we hold about you under the GDPR and Data Protection Act 2018, free of charge under a Subject Access Request.
  • You may request that we hold your data but do not process your data
  • You may withhold consent for us to share your data
  • You may request that your data is deleted
  • You may request a copy of your data in digital form which you may share with another organisation

If you would like a copy of the information held on you, please email our Group Data Protection Officer at or telephone 0191 737 1011.

If you believe that any information, we are holding on you is incorrect or incomplete, please email or telephone our Group Data Protection Officer using the contact information above. We will promptly correct any information found to be incorrect.


A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Google Analytics

Google Analytics uses cookies to help us to analyse how users interact with the site. It measures the number of visitors and helps us see audience behaviour – such as the typical length of stay on the site or the average number of pages a user views.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States in accordance with their privacy policy. Google will use this information to evaluate your use of our website, assembling reports on website activity and providing other services relating to website activity.

More information about cookies, including how to block them or delete them, can be found at

Links to other websites

Our website may contain links to other websites that could be of interest to you. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Details

Our Group Data Protection Officer is Jon Sinclair, and he can be contacted by email at or by telephone on 0191 737 1011

If you are dissatisfied with the way in which we have handled your data, you have the right to complain to the Group Data Protection Officer, or to complain to the privacy regulator – the Information Commissioner’s Office (ICO)

The ICO can be contacted using the following:

Information Commissioner’s Office
Wycliffe House
Water Lane